FAQ

FAQ

The theatre opens 30 minutes before the earliest advertised showtime.

Ticket and concession prices vary based on location, showtime and format (IMAX, Grand Screen, 3D, Marquee Suites). For the most accurate ticket pricing, visit www.bbtheatres.com, select your local theatre from the drop down menu and scroll to the bottom of the page.

Thank you for participating in our loyalty program! Your membership number is the phone number you provided at the time of your sign up.

Once at the register, provide your loyalty membership number (your phone number) to the friendly employee and our point of sale software will automatically pull up the special offer(s) available to you.

http://www.bbtheatres.com/loyalty-faq/

Our booking department works very hard with each studio to bring the very best variety of films possible to each market. Sometimes it is not possible to play more limited released options in every town. Our contracts with studios are finalized on Mondays for the coming weekend. New features and showtimes should be available no later than Tuesday afternoons.

All old gift cards should be mailed to Gift Cards, B&B Theatres, PO Box 129, Liberty, MO 64069 with the total amount on the card included in the letter.

B&B gift cards may also be used at all locations!

Previous Dickinson locations:

Emporia Flinthills 8 Cinema, Hutchinson Mall 8, Junction City Gem, Overland Park 16 (Palazzo), Shawnee 18 (Westglen), Northland 14 (Northglen), Lee's Summit 16 (Eastglen), Tulsa Starworld 20, Port Arthur Central Mall 10

You may make your donation request at by emailing donations@bbtheatres.com. Due to high volumes, we may not be able to honor every request.

New tickets go on sale each week, Monday evening by 8:00 pm (meaning, anytime prior and up to 8:00 pm at the latest). Typically, tickets gets posted between 6:00-8:00 pm on Monday, for the following Friday-Thursday. Note: for "event" films, like Star Wars, ticket pre-sales may be available and those will be posted at the advertised time.

Can't make it to the movies due to weather?  Members of the Backstage Pass Loyalty Program can refund tickets up to three (3) hours prior to showtime using the link from the ticketing confirmation email!  Membership to the Backstage Pass is free, so that's a great way to hedge against inclement weather.
Outside of those refunds and like most theaters and entertainment venues, we do not offer rain checks due to snow, ice, or other weather-related circumstances unless we are unable to open or the Governor issues a state of emergency.  In those instances, tickets will be exchanged or refunded in person at the theater box office up to 30 days after the showing.  In order to protect the personal information of our valued guests, we do not offer box office services (including ticket sales and refunds) over the phone.

Customers must be 17 years of age or older to buy a ticket to an R rated film.

Customers under the age of 17 must be accompanied into the movie by a parent or adult guardian 21+ years of age.

Parents or guardians may not buy a ticket for a minor person and allow them to go into the movie unaccompanied.

Customers under the age of 17 who are found to be unaccompanied in an R rated feature will be escorted off the property without a refund.

Children 6 and under are not permitted in an R rated feature after 6 p.m.

A government issued ID (Driver's License, State ID, Military ID) with a photo and a date of birth is required when purchasing an R-rated ticket. 

No. Treat Yourself Tuesday discounts are only available at www.bbtheatres.com